As a business leader, you know that your primary focus is on your customers. There is, however, a giant responsibility that many business owners forget: your employees. More often than not, your employees are the ones with their boots on the ground every day facing your clientele. To make sure your business runs as smoothly as possible for both your customers and your employees, your workers need to come in with the proper knowledge to set them up for physical and mental success. Check out this list of the top three things all new employees need to know.
What Their Work Achieves
Depending on your line of work, it’s hard to see how each individual’s work contributes to the bigger picture. You may have vital steps and procedures that seem small and insignificant. Communicate to your employees that their role is important to your company and that their work is part of what makes it successful. You may find that you have a higher retention rate when your workers know that they are appreciated and valued, making this one of the top three things all new employees need to know.
Who Their Support Is
Unless you ask, you can never know what employees have going on outside of work. While there is a societal expectation to “leave your personal life at the door,” this is sometimes not possible. Let your employees know who their support system is, whether a human resources department or a member of leadership. Knowing that they have someone to talk to if they need it can go a long way in making your employees feel like they are part of a team and not just another job code. This also lets your employees know who they need to reach out to if they have any questions about policies, safety guidelines, like becoming OSHA compliant, and benefits.
How They Can Advance
For many, the fear of staying in a dead-end job is very real. If there are opportunities for employees to advance, tell them what they are. Ask your employees what their goals are with the company. If they mention that they’d like to move up in the ranks and hone their skills, give them the road map for success. By communicating how they can achieve their goals, you show that your company’s culture is uplifting, and you help each other. This can do a lot of the heavy lifting in terms of employee morale.